Refund Policy

Thank you for your purchase of Tracing Your Native American Roots: A Step-by-Step Genealogy Workbook (2026 Edition).

Digital download policy

Because this product is an instant digital download, all sales are generally final once the file has been delivered.

Good-faith technical exception

If you experience a technical problem that prevents you from downloading or opening the file, please email us at support@whitestoneancestry.com within 14 days of your purchase. [Client to confirm the refund window.]

We will make it right — either by re-sending the download link or, if we are unable to resolve the technical issue, by issuing a full refund.

Consumer rights

Nothing in this policy limits any rights you may have under the consumer protection laws of your jurisdiction.

Contact

Questions about your order or a download problem? Email support@whitestoneancestry.com. We respond within one business day.